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Why should I become a PRO user?
Once you go PRO you will gain access to Pro effects and gifs.
You'll get to pick and customize an effect that will show up on your name in your alert.

 

How much does it cost?
A PRO membership costs $5.99/month.

What can I use to pay for PRO?

You can use either PayPal or Credit Card to check out.Whichever method you choose is the method that will be deducted from each month. If you want to change it at a later point you can resubscribe with a separate card.

What did I agree to?

 

You must enable Pro gifs or effects, and confirm your purchase where you agree to pay a monthly fee of $5.99/month to use Pro effects.

1: Disabled by default 

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2: Enabled 

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3: Confirmation screen

pro_confirmation.png

 

How can I cancel my subscription?

While on a tip page, you can login & click on the top right dropdown, then click "Pro Settings"
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  • Then simply click on "Cancel"
  • You can also sign in with you streaming account (If you were signed in when you signed up) or PayPal, then click "Pro Settings" on the left panel in order to cancel your subscription. 

If you cancel within 72 hours of subscription, you'll be refunded automatically.
Here is an example of a tipping page: https://streamlabs.com/streamlabs

If you don't see a subscription on this page while logged in and you believe you're subscribed, please submit a payment/subscription ticket and our team will process your request. 

 

Can I get a refund?

We offer a 60-day money back guarantee, no questions asked.

If you cancel within the first 72 hours then the money will be automatically refunded to the payment method charged. **Most refunds can take 3-4 business days to show up in your account.

 

If the 72 hour window for an automatic refund has passed and you still desire a refund; Simply submit a ticket HERE and our support team will be more than happy to help you out. 

 

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