Sometimes the Record feature does not result in a video file being exported to your chosen video folder for storage. Here are some common solutions. 

  1. Make sure you have sufficient disk space
  2. Make sure you're using a recording path which your user account is allowed to write in
  3. Install Microsoft Visual C++ redist 2017.
  4. Install the most recent version of your graphics card
  5. Run Streamlabs OBS as administrator

Common Errors and Solutions


1) An unexpected error occurred: Unable to write to.

  • Make sure you're using a recording path which your user account is allowed to write in.
  • Make sure you have sufficient disk space.
  • Try running Streamlabs OBS as administrator.

1) An unexpected error occurred: [empty]

  • (Re)Install Microsoft Visual C++ redist 2017.
  • (Re)Install the latest drivers for your GPU.
  • If you record and stream at the same time, use a different recording encoder as your stream encoder.
  • If you record and stream at the same time, use "Same as Stream" quality.

2) No errors; No Recording File Created.

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