Ultra.
File not uploading to gallery
If the file gallery does not allow your file, you will need to make sure it fits the following:
Image files
- 200kb to 45MB maximum
- gif, jpeg, png, webm, or mp4 format
Sound files
- mp3, Ogg or WAV format
- 200kb to 45MB maximum
If your file is too big but you cannot reduce it all, you can upload it to an external website and use the direct link to the file with the link button (looks like a chain to the left of the gallery box)
Gallery button is not showing
The picture above is an example of the gallery area on the Alertbox settings page. The gallery can be used to upload custom images and sounds to Streamlabs by pressing the square (as shown in the image)
However, the page will not display properly if you run an incompatible or out-of-date browser.
To fix this issue, you will want to be on Google Chrome or Mozilla Firefox . (some other browsers may work, but these are the most common and what is recommended)
If you are already using one of these browsers, then your browser probably needs to be updated. A good website to use is https://www.whatsmybrowser.org/ . This website will tell you what version you are running and provide instructions on updating your browser.